Proudly providing NHS services

Autism Assessments

Supporting your child’s journey: NHS-funded autism assessments

Navigating the pathway to support can be complex. At Paloma Health, we provide the expert, NICE-compliant assessments your family needs to unlock the right support.

As an NHS-commissioned service, any NHS GP in England can refer your child to us. Speak with your NHS GP today about requesting a referral to Paloma Health.

How our service works

Paloma Health is only available in England, and only NHS GPs in England can refer into our service

1

NHS GP referral

To begin the process, your NHS GP will need to refer your child to us.

  • For our Remote or Hybrid Exeter pathway, your GP can complete our online referral form.
  • For our Hybrid Norwich pathway, your GP will need to contact us directly.

We’re happy to support your GP with any questions they may have.

2

The assessment

Our autism assessments follow NICE and NHS guidelines and are carried out by two qualified assessors.

The process includes:

  • Parent and school questionnaires
  • Parent interview
  • A child observation

We’ll keep you informed at each stage so you always know what to expect.

3

The outcome

At the end of the assessment, you will receive a clear, easy-to-understand outcome report, including a diagnosis if appropriate.

As an NHS provider, we will also securely share the report with you and your GP, ensuring continuity of care and next steps.

We offer autism assessments for children from their 2nd birthday, and ADHD assessment from their 8th birthday. If you would like your patient referred for both conditions, we kindly ask you to provide relevant context for each condition in your referral.

Compassionate experts

You may have been waiting a long time for an assessment, and it’s normal if you feel nervous or anxious about this important moment. Rest assured, you can expect the highest quality care. We work with a variety of experienced professionals who will guide you and your family toward the clarity you need.

Maria

Senior Assessor

I'm a Clinical Psychologist with over a decade of experience in Autism and ADHD assessments. I love what I do, and for me, assessments aren’t just about ticking boxes—they’re about really understanding each child and making sure families get the support they need.

Nichola

Senior Assessor

I’m a qualified and registered Social Worker with the SSSC. Over the years, I have worked with people of different ages, from infants to the elderly, in various contexts. I am passionate about helping neurodivergent people feel validated and listened to. I have a keen interest in masking behaviours and the more subtle autism presentations.

Shona

Senior Assessor

Exploring, identifying and supporting understanding of autism has been part of my Speech and Language Therapy role since I qualified in 2013. I believe strongly in individuals having the opportunity to understand themselves and their life experiences at the right time for them, and - regardless of the outcome - they should come out of assessment feeling heard, understood, validated and ultimately empowered.

What to expect during the assessment

If you suspect your child might have autism, we understand how emotional and overwhelming this time can be. Here's what you can expect during the assessment.

Once you start the assessment, you will have access to our an Paloma Portal with valuable autism-related information and support, curated by our clinicians.

Online questionnaires

60 minutes

Parent interview

90 minutes

Child observation

60 minutes

Outcome meeting

20 minutes

Autism assessment wait times

We understand that waiting for an NHS autism assessment can be an uncertain time for families, and we want to give you as much information as possible.  

We book children based on the date of GP referral. Our current wait times for an NHS autism assessment for a first appointment applies to all families who have not yet received their first appointments and depends on your child's pathway:

● Remote pathway (8-18 years): 12 weeks
● Hybrid Norwich Pathway (6-18 years): 12 weeks
● Hybrid Exeter Pathway (2-4 years): 15 weeks
● Hybrid Exeter Pathway (5-18 years): 14 weeks

The above is an average, and your family's specific wait can be shorter or longer. This is because each assessment is unique and depends on a few factors, such as how quickly we receive the necessary information from schools or nurseries and the availability of our specialist assessors.

Please note that the current wait times do not apply to the Integrated Care Boards (ICBs) below as due to NHS funding limits. While we are still able to accept referrals for these areas, we have had to pause the delivery of assessments until the 31st of March 2027.

○ Hampshire and Isle of Wight ICB
○ Greater Manchester ICB
○ North East and North Cumbria ICB
○ Thames Valley ICB

Our top priority is always to provide a high-quality, thorough assessment for your child to help them receive the support they need.

Assessment Pathway Options

Remote pathway for children aged 8–18*
Get your child assessed from home, no travel needed. 

Wait time from NHS GP referral to first appointment is approximatley 12 weeks.
Ask your GP for a referral to the "Remote Pathway”.

Hybrid Exeter pathway for children aged 5-18
Have your child's observation appointment in person at our Exeter clinic.
Wait time from NHS GP referral to first appointment is approximatley 14 weeks.
Ask your GP for a referral to the "Hybrid Exeter Pathway".
Hybrid Exeter pathway for children aged 2-4**
Have your child's observation appointment in person at our Exeter clinic.
Children aged between 2-4 must first be assessed by a community paediatrician who recommends them for an autism assessment prior to referral.
Wait time from NHS GP referral to first appointment is approximately 15 weeks

Hybrid Norwich pathway for children aged 6-18
Have your child's observation appointment in person at our Norwich clinic.
Wait time from NHS GP referral to first appointment is approximately 12 weeks.
Ask your GP for a referral to the "Hybrid Norwich Pathway".

*Not all children are able to have a fully remote assessment. If your child has a diagnosed or suspected learning disability, speech and language condition or selective mutism, they must be seen in either our Exeter or Norwich clinics.

** Children aged between their 2nd and 5th birthday must be assessed by a community paediatrician who recommends an autism assessment before being referred to Paloma Health for an autism assessment. This ensures that any medical conditions are appropriately checked for before beginning the autism assessment process.

For children and young people from their 8th birthday onwards, we offer autism and ADHD assessments. A GP referral is required for each condition.

Which pathway is right for your child?

Why parents choose Paloma Health

100% NHS-Funded Care

As an official NHS Right to Choose provider, our high-quality Autism and ADHD services come at no cost to your family.

Timely Access to Care

Our remote pathway provides first appointments approximately 12 weeks after NHS GP referral.

Expert & Safe Clinical Care

Assessments are conducted by highly-qualified, multidisciplinary specialists, and neurodevelopmental assessors.

Trusted, NHS-Approved Reports

Your child's outcome report will be
recognised and accepted by schools, local authorities and other NHS services.

Clear, Supportive Communication

We provide you with regular updates , ensuring you always know the next steps in your child's assessment journey.

Requesting a Right to Choose referral

1
Complete a screening questionnaire
2
Book an appointment with your NHS GP
3
Prepare for your NHS GP appointment
4
Direct your GP to the Paloma Health website

Preparing for your GP appointment

We recommend checking the NICE guidance Appendix: features suggesting possible autism to help you feel more confident in speaking to your GP about an autism assessment for your child.

For individuals aged 16 and older, The Camouflaging Autistic Traits Questionnaire (CAT-Q) is a self-report that measures social camouflaging or "masking" behaviours (the effort to hide autistic traits). Because this significant effort to mask can obscure typical autistic signs, the CAT-Q helps identify individuals whose autism is not immediately apparent.

The CAT-Q assesses the extent to which camouflaging strategies are used and is particularly relevant for identifying autism in females and gender-diverse people, who may be under diagnosed or misdiagnosed due to their ability to mask autistic traits.

The ranges for the total CAT-Q score are as follows:

  • Extremely Low (total score of 25 to 51)
  • Low (total score of 52 to 75)
  • Moderate (total score of 76 to 112)
  • High (total score of 113 to 136)
  • Extremely High (total score of 137 to 175)

The AQ-10 is another useful screening tool which is focused on male presentation of autism but can also be used for females:

  • AQ-10 for children aged 4-11
  • AQ-10 for adolescents aged 12-15
  • AQ-10 for anyone aged 16 and older

Children aged between 2 to their 5th birthday must be assessed by a community paediatrician who recommends an autism assessment before being referred to Paloma Health for an autism assessment.

This ensures that any medical conditions are appropriately checked for before beginning the autism assessment process.

Know your right to choose

If your GP agrees that your child is showing signs of autism and is willing to make a referral to an NHS autism assessment service, you have the legal right to choose which NHS provider you are referred to. You must explicitly choose Paloma Health to be referred to our service.
Your GP is the only person who can make this referral—schools cannot refer to NHS Right to Choose services.
There are no medications prescribed for autism, so your GP should not ask you to agree to cover medication costs.

Expertise you can trust, care you can feel

Choosing the right provider brings peace of mind.

With a 4.9/5 rating on both Google and Trustpilot, Paloma Health is proud to be one of the highest-rated NHS Right to Choose autism services in the country, dedicated to providing a warm and thorough experience for every family.
GI
Gillian

The team were all really helpful and it was great to be seen so much sooner than our local service. Thank you for all your help!

Date of experience: 21 March 2025
CT
Chelsee

Mark and the team are fantastic! Having a child with Autism is a challenge in itself let alone the waiting time to get an assessment done. Our son is now being seen within 6 months instead of 2 years. All our questions have been answered in a timely manner and emails with educational material has helped us loads.

Date of experience: 05 March 2025
HO
Holly

Fantastic experience from start to finish, kind and knowledgeable staff, who always put my mind at rest, great with the children during their assessments too.

Date of experience: 29 July 2025
ZM
Zoe

Paloma Health provided a thorough autism assessment for my son. The process from referral through to diagnosis took just shy of six months. The assessment its self was very good and the assessor was extremely patient with my child. The report provided was in great detail and provided signposting and further support recommendations.

Very happy and extremely satisfied with Paloma Health.

Date of experience: 3 September 2025
CA
Casey

Couldn’t fault Paloma health - from start to finish was all professional and efficient from communication to in person meeting having travelled 2.5 hours from the Isle of Wight I would do it again! Quick response time to my emails and phone calls, very understanding and taken the time for me to get my information and concerns across massively appreciate everyone we had contact with.

Thank you

Date of experience: 28th August 2025
T
Tracey

Brilliant service, kept us informed of the process and were easy to contact. The assessment was very thorough. My son felt at ease. The information modules were very good.

Date of experience: 22nd August 2025
CL
Claire

I would highly recommend using Paloma Health, they are understanding, caring and the process is extremely quick to what you would normally wait. The staff are wonderful and guide you through each step and give so many helpful resources.

Date of experience: 26 August 2025
SA
Sarah

Overall experience has been great. Friendly staff and if you have any concerns they get back to promptly. I'm waiting for the ADHD assessment side to start so I can go through them for that with my daughter, because of the great experience with the ASD side.

Date of experience: 13 December 2024

Avoid the long wait for an NHS autism assessment

Start your child’s autism assessment journey with an NHS GP referral to Paloma Health.

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