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It's free. Your GP refers you to us instead of your local service, and your child is usually seen within 2 weeks.

Where should we send your free GP referral pack?

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★★★★★ 4.9 on Trustpilot · 258 reviews

⛶ Appointments from home
✓ Led by clinical specialists
£ No cost to families

Already on a waiting list? Switch now ↓

if you're on a local waiting list or on a waiting list with another provider you can switch over to Paloma easily. You will need to speak to your GP and they'll move the referral to us.

Local NHS service

1–3 years

typical wait in many areas

Paloma Health

2 Weeks

from GP referral to first appointment

✓ Both are free and paid for by the NHS
✓ Both give a full NHS diagnosis that schools and councils accept
✓ The only difference is how long you wait

how it works

From GP Referral to Answers, in Just Four Steps

Your GP is the only person who can make a Right to Choose referral. The pack gives them everything they need.

Stage 1

Check eligibility

Use our checker to confirm your child can be referred under Right to Choose.

Check Your Eligibility

Stage 2

Speak to your GP

Take our referral letter to your GP and ask them to refer your child to Paloma Health.

What if my GP says no?

Stage 3

Tell us about your child

Once we accept the referral, we'll send short questionnaires for you and your child's school.

Stage 4

Assessment and outcome

Your child meets our clinicians by video. We then talk you through the outcome and send a written report.

the assessment

What Your Child's Assessment Includes

We build a full picture of your child at home, at school and with us, so the outcome reflects who they are. From age 8, your child can be assessed by video at home. Younger children are seen in person in Barnstaple, Exeter or Norwich. Children aged 2 to 4 need to see a community paediatrician first.

A conversation with you

A clinician talks with you about your child's development, from early years to now.

Time with your child

A relaxed, play-based session shaped around your child's age and interests.

Input from school

We ask your child's teacher how they get on in class and with friends.

A clear written report

The outcome, explained in plain English, with practical recommendations for home and school.

Trustpilot reviews

Expertise you can trust, care you can feel

Choosing the right provider brings peace of mind. With a 4.9/5 rating on both Google and Trustpilot, Paloma Health is proud to be one of the highest-rated NHS Right to Choose autism services in the country, dedicated to providing a warm and thorough experience for every family.

Excellent — 4.9/5

Rachel

I don’t have anything negative to say about Paloma Health. After years of setbacks trying to get my daughter assessed for autism i decided to chose Paloma Health as i read positive reviews. The communication was excellent, clinical team were friendly and very knowledgeable. From GP referral to diagnosis was within 6 weeks for a remote assessment. I highly recommend this company. Paloma Health thank you so much!

Date of experience: Oct 13, 2026

Marie

Paloma health have just completed my little girls assesment, within 12 weeks they had emailed with information which was easily done, followed by lots of useful information and the next steps, the appointments were booked and easily accessible. The team were warm and friendly and non judgemental and they were incredibly good with communication, with warm friendly approaches. They are an amazing team with autism assessments I would highly recommend them.

Date of experience: Aug 9, 2026

Laura

Excellent service from start to finish and the fact my son could do this online via video link was a lifeline for him Very thankfully and would really recommend to anyone going through an Autism assessment .

Date of experience: Sep 20, 2026

Emma

I chose Paloma Health for my 11 year old daughter's autism assessment through right-to-choose after being on the NHS waitlist for over a year. They had the shortest waiting times and offered in-person observations, which suited her situational mutism and high levels of anxiety. The assessor was incredibly patient and understanding of my child's needs. Overall it was a very positive, validating experience for our family and I would highly recommend the clinic for a child's autism assessment.

Date of experience: Sep 16, 2026

Who Will Meet your Child

A team of autism specialists who follow NICE guidelines for every assessment.

Dr Rachel Sarr

Clinical Psychologist

HCPC No: PYL044944

Dr Hannah Brown

Clinical Psychologist

HCPC No: PYL046770

Dr Shweta Sardesai

Consultant Paediatrician

GMC No: 7473921

Plus our senior assessors, Maria Alonso and Nichola Trainer.

frequently asked questions

Questions parents ask

You can find answers below to some of the questions we get asked the most. If you can't find what you're looking for, you can find more on our FAQs page.

View FAQs →

Who can refer my child for an autism assessment?

Any NHS GP in England can refer your child to us under NHS Right to Choose. Your GP is the only person who can make this referral, and schools cannot refer to NHS Right to Choose services.

From what age do you assess children for autism?

We offer autism assessments for children from their 2nd birthday. Children aged between 2 and their 5th birthday must first be assessed by a community paediatrician who recommends an autism assessment before being referred to us. Remote autism assessments are available from your child's 8th birthday.

Is there any cost to my family?

No. As an official NHS Right to Choose provider, our assessments come at no cost to your family.

Will the report be accepted by our school?

Yes. Our reports are recognised and accepted by schools, local authorities and other NHS services, and we share the report securely with you and your GP.

We're already on a local waiting list. Can we still switch?

Yes, if you're on a local waiting list or on a waiting list with another provider you can switch over to Paloma easily. You will need to speak to your GP and they'll move the referral to us.

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