Proudly providing NHS servicesNavigating the pathway to support can be complex. At Paloma Health, we provide the expert, NICE-compliant autism assessments your family needs to unlock the right support. As an NHS-commissioned service, any NHS GP in England can refer your child to us.
who is this for
This page is for parents and carers who suspect their child may be autistic and would like an NHS autism assessment without a long local wait. You can check if your child is eligible for an assessment here.
We offer autism assessments for children from their 2nd birthday up to their 18th birthday on our Exeter hybrid pathway. On our Norwich hybrid pathway, we can offer them from a child's 6th birthday. For remote assessments, we can offer them from a child's 8th birthday.
Paloma Health is only available in England, and only NHS GPs in England can refer into our service. There is no cost to your family.
If you recognise your child in what autism can look like in childhood, that is a good reason to speak to your GP. See what to look out for ↓
If your child has a diagnosed or suspected learning disability, speech and language condition or selective mutism, they will need to be seen at our Exeter or Norwich clinic rather than assessed remotely.
what to expect
If you suspect your child might have autism, we understand how emotional and overwhelming this time can be. Here's what you can expect during the assessment.
Once your child has been referred to our service by your GP, we will ask you to complete some forms to provide our assessors with background information.
Our assessments follow NICE guidelines and are carried out by two qualified assessors. The assessment includes a 60-minute parent interview, and a seperate 60-minute observation session with your child.
Once the assessment is complete, we'll book an outcome feedback session where a clinician will explain the outcome of your child's assessment. You'll also receive a report outlining the full diagnostic decision and recommendations. We will share this report with you and your GP, ensuring continuity of care and next steps.
talking to your gp
Right to Choose is a legal right set out in the NHS Constitution. It means you can choose which NHS-approved provider carries out your first appointment with a specialist team.
Use our eligibility checker to confirm you can be referred to us under Right to Choose.
Book a GP appointment and ask to be referred to Paloma Health under Right to Choose. Our GP letter explains everything they need.
Your GP completes our referral form. We'll confirm we've received it and let you know what happens next.
We'll book your assessment, keep you informed at each stage and send you and your GP a clear, easy-to-read report.
We've created a step-by-step referral guide to help you prepare for your GP appointment. It explains what to bring and what to ask for.
It also includes a letter template you can download and edit. Send it to your GP practice to request an assessment referral to Paloma Health under the NHS Right to Choose pathway.
assessment pathway options
Remote pathway
Your child is assessed from home, with no travel needed. Appointments are held online at times arranged with you.
Ask your GP for a referral to the "Remote Pathway"
Check Our Current Wait →Hybrid exeter, 5-18
Have your child's observation appointment in person at our Exeter clinic. The remaining appointments are held online.
Ask your GP for a referral to the "Hybrid Exeter Pathway".
Check Our Current Wait →Hybrid exeter, 2-4
Have your child's observation appointment in person at our Exeter clinic. Children aged between 2 and their 5th birthday must first be assessed by a community paediatrician who recommends them for an autism assessment prior to referral.
Ask your GP for a referral to the "Hybrid Exeter Pathway".
Check Our Current Wait →Hybrid norwich, 6-18
Have your child's observation appointment in person at our Norwich clinic. If your GP is based on Norfolk & Suffolk, your GP will need to contact us directly rather than using our online form.
Ask your GP for a referral to the "Hybrid Norwich Pathway".
Check Our Current Wait →Meet the team
You may have been waiting a long time for an assessment, and it's normal if you feel nervous or anxious about this important moment. Rest assured, you can expect the highest quality care. We work with a variety of experienced professionals who will guide you and your family toward the clarity you need.
Maria
Senior Assessor
Nichola
Senior Assessor
Dr Rachel Sarr
Specialist Assessor
Dr Hannah Brown
Specialist Assessor
Dr Shweta Sardesai
Consultant Paediatrician
Accredited and regulated


what to look out for
Autism is a lifelong difference in how the brain works. It is not caused by parenting, and it is not something a child grows out of. What follows is a plain description of what it can look like in childhood.
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Autism affects how a child experiences the world around them, and how they communicate and relate to other people. Traits are present from early childhood, though they are often noticed later.
What parents often notice

Many children put significant effort into hiding autistic traits, which can obscure the typical signs. This is particularly relevant for girls and gender-diverse young people, who may be under-diagnosed or misdiagnosed because of their ability to mask.
What parents often notice
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Some traits belong to both, and can be read either way depending on who is looking. This is why families are often told to pick one condition, then find themselves back at the start.
Traits that can point either way
This is general information to help you decide whether to speak to your GP. It is not a diagnosis, and no list of traits can replace an assessment by a qualified clinician.
frequently asked questions
You can find answers below to some of the questions we get asked the most. If you can't find what you're looking for, you can find more on our FAQs page.
Any NHS GP in England can refer your child to us under NHS Right to Choose. Your GP is the only person who can make this referral, and schools cannot refer to NHS Right to Choose services.
We offer autism assessments for children from their 2nd birthday. Children aged between 2 and their 5th birthday must first be assessed by a community paediatrician who recommends an autism assessment before being referred to us. Remote autism assessments are available from your child's 8th birthday.
Waits depend on the pathway, from approximately 12 weeks on our Remote pathway to approximately 15 weeks for children aged 2 to 4 in Exeter. These are averages, and your family's specific wait can be shorter or longer depending on how quickly we receive information from schools or nurseries and the availability of our specialist assessors.
No. As an official NHS Right to Choose provider, our assessments come at no cost to your family.
Yes. School questionnaires are part of the assessment and must be received before we can book the assessment appointment. Teacher feedback and SENCO notes are also useful to bring to your GP appointment.
On our Remote pathway, yes. If your child has a diagnosed or suspected learning disability, speech and language condition or selective mutism, they will need to be seen at our Exeter or Norwich clinic on the Hybrid pathway.
You still receive a full outcome report. It explains what we found, what it means, and what support we recommend, whether or not a diagnosis is given for either condition.
Our autism assessments follow NICE and NHS guidelines and are carried out by two qualified assessors. Our team includes experienced clinical psychologists, social workers and speech and language therapists.
Yes. Our reports are recognised and accepted by schools, local authorities and other NHS services, and we share the report securely with you and your GP.
Trustpilot reviews
Choosing the right provider brings peace of mind. With a 4.9/5 rating on both Google and Trustpilot, Paloma Health is proud to be one of the highest-rated NHS Right to Choose autism and ADHD services in the country, dedicated to providing a warm and thorough experience for every family.
Excellent — 4.9/5